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If you require further information please contact: Jackie Atkin, Business Development Manager. Tel: 0121 643 4745/3747 Fax: 0121 643 6321 Email: info@centralgs.co.uk

NOTE: Please click on the 'cart' icon to add a course to your basket.

Date	Course Length	Course Title	Facilitator	Total Price
26 Nov	1 day	Introduction to Equality Impact Assessments	Carol Howell	£180.00
01 Dec	1 day	Stress Awareness & Supporting Strategies	Diane Coburn	£180.00
02 Dec	2 days	Presentation Skills - part 1 & 2	Ruth Boyd	£360.00
04 Dec	1 day	Customer Service for Social Housing	Carol Howell	£180.00
11 Dec	1 day	Introduction to Project Management	Gez Kinsella	£180.00
13 Jan	1 day	Successful Meeting Skills	Darrell Foster	£180.00
14 Jan	1 day	Health and Safety at Work	Wayne Anderson	£180.00
15 Jan	1 day	Dealing with Serial Complainers	Chris Dowd	£180.00
15 Jan	1 day	Appraisal for Beginners	Diane Coburn	£180.00
22 Jan	1 day	Repairs for Non-Technical Staff	Wayne Anderson	£180.00
28 Jan	1 day	Safe Lone Working	Chris Dowd	£180.00
04 Feb	1 day	Advanced Appraisal Skills for Managers	Andrew Millar	£180.00
05 Feb	1 day	Assertiveness and Confidence Building	Dexter du Boulay	£180.00
10 Feb	1 day	Effective Negotiation Skills	Ruth Boyd	£180.00
12 Feb	1 day	Report Writing for Beginners	Inge Kettner	£180.00
25 Feb	1 day	Introduction to Successful Sales	Jackie Atkin	£180.00
26 Feb	1 day	Handling Difficult Customer Situations	Chris Dowd	£180.00
04 Mar	1 day	Introduction to Housing Law	Guy Wardle	£180.00
05 Mar	1 day	Grammar and Punctuation explained	Chris Dowd	£180.00
12 Mar	1 day	Finance For Non-Financial Managers	Inge Kettner	£180.00
19 Mar	1 day	Advanced Report Writing	Inge Kettner	£180.00
25 Mar	2 days	Consulting with Customers	Chris Dowd	£360.00

Please note that any course can be run in house, either as a standard programme or tailored to meet organisational needs.

All courses will be run at a central location in Birmingham.